1. What types of retro gaming systems do you repair?
At Pixel Fixers, we specialize in repairing a wide range of classic gaming systems, including but not limited to:
- Nintendo Entertainment System (NES)
- Super Nintendo (SNES)
- Sega Genesis
- Atari 2600
- Game Boy (Original, Color)
- PlayStation 1
- Vintage arcade machines
If your console isn’t listed, feel free to reach out—we’re always expanding our repair services!
2. How long does a typical repair take?
Most repairs are completed within 7-10 business days, depending on the complexity of the issue and the availability of replacement parts. We always strive to get your console back to you as quickly as possible without compromising on quality.
3. Do you use original parts in your repairs?
Whenever possible, we use original or high-quality equivalent parts to ensure the authenticity and performance of your console. For certain rare systems, sourcing original parts can take longer, but we’ll always keep you informed of the status.
4. How much do repairs cost?
Our pricing varies depending on the type of console and the issue being repaired. Typical repairs range from $50 to $150, but we provide free diagnostics, so you’ll know the exact cost before any work is done.
5. How do I send my console in for repair?
You can send your console to us by mail or drop it off in person (if you’re local). Simply fill out the repair request form on our website, and we’ll send you detailed instructions, including the shipping address and packaging recommendations.
6. Do you offer any kind of warranty on repairs?
Yes! All repairs come with a 90-day warranty. If the same issue reoccurs within 90 days, we’ll fix it free of charge.
7. Can I buy parts or refurbished consoles from you?
Yes, we offer a selection of retro gaming parts and refurbished consoles in our online shop. If you’re looking for a specific part or system, check our store or contact us directly.
8. What payment methods do you accept?
We accept major credit cards, PayPal, and other secure online payment methods. For local customers, we also accept cash and card payments in person.
9. Do you offer any custom modifications for retro consoles?
Yes, we offer a variety of custom mods, including HDMI upgrades, custom shells, and more. If you have something specific in mind, feel free to contact us for a consultation!
10. How can I contact you if I have more questions?
You can reach us through our contact form on the website, by phone, or via our social media channels. We’re happy to answer any questions you have!